Swoop TV refund policy: 3-day money-back guarantee
Last updated: October 4, 2026.
Our guarantee
If you experience buffering or compatibility issues that our team cannot fix, you can ask for a full refund within 72 hours of purchase.
How to request a refund
- Contact support by email at [email protected] or on WhatsApp within 72 hours of purchase.
- Send your order ID and receipt, and describe the problem.
- Our engineers check the issue. If it cannot be fixed, the refund goes back to your original payment method within 3–5 business days.